The Payables Agent’s design reflects Microsoft’s broader approach to AI in Business Central, i.e., automation wrapped in human oversight.

Reliability of recognition of vendors by the Payables Agent

Every PDF processed by the Payables Agent is saved directly in the Business Central database rather than in lower-cost external storage such as SharePoint or Azure Blob Storage

You will have to think of the Payables Agent as an automation tool for one inbound channel: email. Any invoices or documents that originate elsewhere must be routed through that mailbox to be recognized.

The Payables Agent operates as a closed system inside Business Central. Unlike the rest of the platform, it cannot be customized through AL extensions or modified to fit company-specific workflows. cannot be customized through AL extensions or modified to fit company-specific workflows.

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